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Hi,
Thanks for writing in.
We understand your concern about the Order: ''.
We're sorry to know that you're facing an issues with ''.
We would like to let you know that the service engineer was able to resolve the issues you were facing with the product. Due to this your return request has been cancelled by the seller.
However, the product is covered under the manufacturer's warranty. You can get in touch with the authorised service centre and they'll be able to help you out with any product related support you may need.
The invoice for this product has been attached with this email. This can be used to avail services at the brand's authorised service centre within the warranty period.
Here is the brand support link: https://smartron.com/tcare.html
You can use the above link to find an authorised service centre near your location. If you are unable to find the same, kindly contact the brand.
In the unlikely event of the brand's authorised service centre not being able to help you, please let us know and we'll definitely assist you.
Hope this helps.
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