Notes

IN1810222225562536861 replacement>>>return status

dealy in pickup>>>post delivery issue>>>.

Delay in pick upIN1810222238369057876
IN1810122205383388414  debit card emi

IN1810122210439722496  reinstate by buld or mp cancel
tagg reinstate

IN1810122235147892409  approved order

IN1810122300189418960  reconfirm

IN1810122320476467577  order modi

IN1810121248376830516 refund

IN1810121545362565971  cashback on sbi

cx wants to cancel order//cancel dt not highlighted//tagged here
IN1810130601249663261  debit emi with other concern

IN1810130200221752965 refund related enq

IN1810121652078589392  proirty deliv

IN1810130704001645794 refund failed payemnt dt>get bank details> sms
mail>link temp

IN1810131201219785052  not awre cancel

IN1810130954037712344  return status

IN1810131012407041800  cx want order cancel

IN1810122015410860106  proty

IN1810131054065389316 refund failed/cancelled/ sms sent and mail

IN1810131143413756681  flipkart pay later gernal inqury

IN1810131307233980938 egv not applied wcu

IN1810131419502766580 10% phone pe chasback

IN1810131735277150386 complaint/solved

IN1810140729422978701  10% phone pe cashback applied

IN1810140817584112092  info about delivery address

IN1810140843381372259 Wrong update provided

IN1810092137455950236 App checkout issues)cx cm with screenshot//want to change no//case assigned

IN1810140922359687692  enquir abt cashback and return steps


IN1810141022116332081 refund breached

IN1810141056196178969 rvp extpected to done by post delivery dt

IN1810141133161733005  cx want doc of warrenty///vas

IN1810141221243419052 addres change denied drop ship

IN1810141134363984910  special delivery

IN1810141142347957294 reinste

IN1810141104582928078 wishmaster denied for pickup// unresolved

IN1810141323479931206  Reconfirm after online cancellation

IN1809220947312284737  complaint
Payment Awaiting  payzipy not worlking 2 hrs

IN1810141408438357381 emi payment mode

IN1810141433022138825  warreanty related

IN1810182009172331830  payment failed

cx saying unable to login differnt id///hnce unregister caller and solved

if wroing product puickup by wishmater///asgn to reverse shipment

Incident Id - IN1810182159373084207
solved order modi

IN1810182227014769884 solved
IN1810171442483145060  prexo invoice nt dwnld 2nd contact//
ist cont 48 internal

IN1810182314168242938  wfiu status

IN1810190913167094786 delay in delivery

prmise date between 17 to 19 and delay in delivery IN1810190801486617908 //repromis
IN1810191350300551305
IN1810170913010894351

refund failed///sms sent//link////fail tempIN1810181850575929653 no tagg

IN1810191123206958201  address already change status check

IN1810190801486617908 instatlation cancelled of ac///case assign to installlation/ demo

refund poliot flipkartpay later IN1810191407383356032

emi conversion paym,ent method choosenIN1810191431169732759

IN1810200643406595505  repromise reason given and reattempt line given
IN1810200751378408969 Order status not updated to delivered


IN1810200818455723800 delivery time breached and due to holidays 17 oct to 19 oct///hence tagged here
temp Re-attempt delivery - Within SLA (For EKL No call from couriers)

repromise within sla IN1810152005548605411

different color recived bank details IN1810201050538804568 

191123206958201
Holy warblade queue reply

post delivery dt>>rvp done(in case retrun pickup date breache and toa givenIN1810201126032227934

and return actuion overide done in rto in 6 business day

I
IN1810201129166194899 replacement date

app retry temp//temp>>>unable to access app tagg<

App not loading/ retry error
Ist contact without screenshot IN1810201253257590977

temp>>drop ship>>.furniture>>cancellation return policy>>>cx want to cancel order IN1810201312370019415 
IN1810201323517436053  cardless credit new update

Wishmaster denied pickup IN1810201335490764566

Wrong updateIN1810201501327458485 

if policy not apply fo etrun then tagged in cancelalation return policy

an if return in policy then tagged in bank details
IN1810201533000113360 

IN1810202136528485776 missing product with refund
N1810201126063672423 return request cancelled predpaid porder//picup date breached///return status solved
IN1810201231197792215 come with screen shot to cx///
wfcu blank email 73 hrs
We would like to let you know that EVG of Rs.40/- will be credited to your Flipkart Gift card section within 24 hours after successful delivery.

Cx asking abt manufacting order place///hence case assigned to technicahl errorIN1810200905264324757

cx retrun request for camera issue IN1810211024189868869
troble shoot steps given>>>>return approvel>>>yes,reject return>>>troubleshooting steps give of camera issue///hence rejecting return

IN1810200017166824816 invoice 2nd contact unable to dwnld

IN1810211152588176180 cod to pod

IN1810131914128613214  if cx ask for compenstion without any reason >>Eligible toa not provided>>tag


Delay in pickup case assign
by psot delivery issue>>>rvp done>>>toa>>>buy itme

Technician visit arranged
Path Selected Returns > Tech-visit Related > When Tech visit will happen (change)
IN1810211401498515067 
gstIN1810211143322845163 

IN1810211148349434411  if cx saying not statisfied///return policy
bank detasils

IN1810211257047311127 reactivation steps

wait refund>>>>rvp nt done<post delivery>

duplicate>>. Solved nrr>>>indent case already repled>>>closed

cx claims warranty////under warranty nt eligble for returnIN1810220758006574755
IN1810141726128089939 replace expect///pickup with in sla
IN1810221040357126791  accory missing

IN1810201702346230113  refund status with in sla

IN1810192329452968406  clouser mail//spam email////

mmt concern refer yoda dnt assign case to payment management

IN1810221420140642003  repromise///delivery conformation//

unable to find order details///hence tagged here>>Unregistered Caller  >>solved>>>temp unable to find
IN1810221449275275850 

refund is nt init after 72 assigned case to refund post inti///i know guide

IN1810251617039102277  return status///already cancelled

IN1810241708363068805  installation////order not delivered

IN1810251754108438531 techvisit resucdule(when tech visit happen) during sla

IN1810251812080764870 wrong update provide

payment awaiting///cx come from non order id and no latest order an payment conduct

Hi Sakshi,

Thank you for writing in.

We understand your concern that your payment has been debited from your account but the order OD112650465861641000 is not confirmed. 

We request you to wait for 24 hours from the time of transaction. Within 24 hours you will receive an order confirmation message or a refund notification.

If the transaction is successful, you will receive an order confirmation with the details of the order and expected delivery date. In case the transaction is unsuccessful, you will receive a refund confirmation and the amount will be credited to your credit card in 8 Business days.

Please feel free to contact us if we would be of any assistance.

Hope we've been able to resolve your concern. A short survey that won't take more than two minutes of your time has been sent to your registered email address. We'll be happy to hear from you.


Cx wants to change payment mode of refund//request denied info sharefd abouit refund and tagged in return policy IN1810271228331728479 ///solved

cx saying charger not working////Refund Notification Issues ///unresolved//buy timeIN1810251948594641266

cx saying he had received different product after the replacement///need to create return///hence tagged here//bank details 24 hrs

cx saying uable to place order eith IMEI error ///tagged in Imei wfcu 73///// Invalid serial entered
IN1810252118014890193 //elab+

IN1810281305496112493 elaborate mail

warranty given through invoice//cx saying warranty card nt filled

IN1810261655544467390 smart pick up failed
IN1810261746309670301 invoice

installation today date IN1810281626168510651

cx saying order form seller is different and retailer is different
Sellers Specific search tagg//solved