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Thank you for writing in.
We understand your concern that you have not received your product 'Sony USM32BA2//USM32BA2/S IN 32 OTG Drive'.
We are sorry for the trouble you had to go through.
As we checked in our system your order was delivered to you on October 22, 2018.
We kindly request you please ask to your friends or family members if they have collected the product on your behalf.
We've spoken to the courier service provider and they're looking into this and they'll take utmost care to ensure this does not happen again.
In case there's anything else we could do for you, please get back to us and we'll be happy to help.
We would like to thank you for your continued trust and support.
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