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TAGGING>>SYSTEM DOWNTOWN>>REQUESTED TO CALL BACK >>>WFCU 73 HOURS
Hi {customer's name},
Thanks for writing in.
We're sorry that we have not been able to call you due to high contact volumes we’re experiencing, at the moment.
Since we didn’t want to keep you waiting, we’re responding through this email.
[If the customer has mentioned the query in the email, assist the customer.]
[If the customer has not mentioned the query]
You can reply to the same mail within 72 hours for your query and we’ll definitely help you out. Alternatively, you can also get quick answers to your questions by clicking the following link: https://www.flipkart.com/helpcentre.
We would like to thank you for understanding.
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