Notes

I appreciate your efforts sending the snapshots of the damaged items.


If I relate to myself I can completely understand how frustrating and annoying the situation can be when something like this happens but believe us it was never our intention.

Be assured, I will surely help you in the best possible way to resolve your concern.


If you have any further query, you can reach me by responding directly to this e-mail.

Thanks a lot for being a valuable customer of Amazon.

However, in case If I've misunderstood your concern, or you need assistance on any other concern, please let us know and we'll be glad to help you.

Please let me know if you have any other questions or issue! You can reach me by responding directly to this e-mail. Thanks a lot for being a valuable customer of Amazon.


I hope I was helpful enough to resolve your issue. I hope you will experience you issue is being resolved.

I know as of now issue has not been resolved so far, however ​I hope you will experience you issue is being resolved. We will look forward to see you soon.

I think you will realize that I have done nothing for you, however I have given my best to resolve your issue.


You can see your Amazon pay balance using below link: https://www.amazon.in/gp/payment/statement?ref=cs_em_pb

Please accept our sincere apologies for the trouble you have experienced in respect with this order.


I sincerely appreciate your understanding and co-operation. It was my pleasure assisting you today. https://ship.amazon.in/shipmentSummary


I hope you will understand my limitations in this regard nothing is personal I am here to help you.

​I don't want to give you any wrong information and mislead you in any aspect and that is the reason I've explained the exact issue behind this.

Note: Saturday, Sunday & Bank holidays are not included in business days.

I realize that at this point of time asking you to contact us again would be disappointing, but in a situation like this, it is very important for us that we provide you with accurate and expedient resolution and in my experience, this is the best way to be certain that your issue is resolved more appropriately.

I completely understand that asking you to write back for one more time will be disappointing and a lot frustrating to you but I humbly request you to extend your patience and rest assured that I will take care of this.

Once credited you will be able to confirm this transaction from your Amazon Pay balance statement at https://www.amazon.in/gp/payment/statement?ref=cs_em_pb

Please don't worry this is our duty and responsibilities to take care of our customer interest and money as well.

We required your co-operation and patience in this regard.
Thanks for your corporation, patience and understanding on this matter.


As it is automated system generated our system doesn't allow to go further. I really wanted to assist you regarding gift card but I can't due to system limitations.

I realize your experience hasn't been as positive as you'd anticipated, but I hope you'll consider this and give us another chance to serve you better.

We do not want customers to suffer in any way, customer satisfaction is our Prime motto. But things happen sometimes, your understanding and cooperation is highly appreciated.

I understand that I wasn't able to be of more help but I hope you understand my limitations.

I don't want to give you any wrong information and mislead you in any aspect and that is the reason I've explained the exact issue behind this.

I have read your query completely and First off all please accept my sincere apologize for any inconvenience this may have caused at Amazon.in.

I really understand the value of your time, money and efforts for Amazon and being Amazon associate I'm giving you assurance that please do not worry.