Notes

Professional, outgoing and hard working individual with career experience in financial services, both customer facing and administrative data roles.
Detailed understanding and competence in the regulatory requirements relating to GDPR, customer data management, complaint handling, conduct standards and anti-money laundering. Provided customer service for customers directly in the administration of Savings accounts and Mortgage completions for a mutual building society and pride myself on providing a friendly, accurate and professional service. Excellent attention to detail and pride myself on delivering work of the highest possible standard at all times, organised and able to plan work effectively both as an individual and a team member.


maybe include the following: or something like this:

In my role as Data administrator I have analysed complex and large quantities of customer data, I have written recommendation papers that have been reviewed by the Chief Operating Officer and resulted in communications with 1000+ customers to ensure that their records were updated and accurate. I have been commended on the quality of my work by the Head of Data and Analytics and also provided insight the inform future development of our IT systems ensuring that the root cause of issues are addressed.

Your CV reads really well - just need to think that as it is going external you will have to remove any reference to things like BIMI or Bops as they ar not relevant to Hodge...