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Hi ,

Thanks for writing in.

We understand your concern that you want to pay COD to online.

We are sorry for the trouble you had to go through.

We'd like to let you know that you can still convert the Cash on Delivery transaction to prepaid using PhonePe payment option via payment link in the Out for delivery SMS from Ekart.

-Once the Cash on Delivery orders have been marked as 'Out for Delivery', eligible customers can pay using PhonePe payment option via the payment link in the Out for delivery SMS from Ekart (Only if the shipment is eligible)
-The payment link would remain active until the time of delivery
-Once the payment is successfully made, the payment will start reflecting as 'Prepaid' in Wishmasters device
-You will get an OTP for the transaction which needs to be shared with the Wishmaster for payment confirmation

* Available Payment methods:
-PhonePe Wallet
-PhonePe UPI
-Saved Credit/Debit cards in the PhonePe App

Hope you understand.
     
 
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