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Thanks for writing in.
We understand your concern about 10% Cashback on payments through PhonePe for your order with order ID 'OD113791060306940000'.
We are sorry for the trouble you had to go through.
We would like to let you know that Cashback will be credited to your PhonePe wallet within 24 hours of successful completion of the transaction.
We'd like to let you know that cashback is applicable only for one transactions so it's not applicable for all other orders.
Important points to note:
-Cashback can be used for recharges, bill payments, merchant transactions across PhonePe
-The cashback amount credited to your PhonePe wallet cannot be withdrawn to any linked bank account or transferred to other users
-In case the PhonePe wallet limit for the month has been reached, the cashback will be credited on the first business day of the next month
-Offer is not applicable on Infant Milk Substitute and Infant Foods
-Offer is applicable only on first eligible transaction
-In case partial payment is made through Flipkart Gift Card, offer will apply only on the amount paid through the Eligible Payment Method, against the purchase of Eligible Products
-In case where cashback has been credited to your PhonePe wallet and you cancel the transaction and seek a refund, the amount of cashback shall be deducted from the amount of the refund due and payable to you
-This offer cannot be clubbed with any offer made available to you by an issuer of any Debit Card or Credit Card or any bank
Hope this helps.
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