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Hi,
Thanks for writing in,
We understand your concern for 'Mi A1 (Black, 64 GB)' and would like to let you know that flipkart 'Buyback Guarantee' will offer customers a minimum assured value when exchanging their phones bought on Flipkart. This policy will ensure that customers get the best exchange value for their old products along with guaranteed future buyback price. The buyback price will always be higher than the regular exchange value.
Steps for redeeming 'BuyBack Guarantee' in future at the time of exchange:
1.Log in to their Flipkart account used while placing the order for the old phone
2.Select the new product they wish to purchase
3.Get the buyback value as an exchange discount on the new purchase
The applicable tenure for the policy is 6-8, 9-12 months from the date of delivery, each tenure will have a separate discount value
Conditions:
1.Customers should return the original box, accessories, headset and charger to claim the entire BuyBack discount, failing to which there will be a small deduction in the discount at the time of redeeming the Buyback
2.Customers need to unlock and remove pattern/fingerprint lock on the phone, Incase of iPhone the customer needs to deactivate his iCloud account from phone.
3.The original box should not be damaged or have dents, and the original charger and accessories should be in working condition without any body damages or missing parts
To know more about Buyback Guarantee click here: https://www.flipkart.com/buyback-guarantee-store
We hope we were able to successfully resolve your concern. If you’d like any further assistance, please reply to this mail with your query in the next 48 hours and we’ll be happy to help.
Have a nice day!
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