Notes

Question 1
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Australian’s have a strong internal locus of control in comparison to other cultures who may be more fatalistic and rely on status.
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True
False
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Page Ref: 369
The correct answer is 'True'.
Question 2
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Laurent concluded that _____ significantly affects the perception of what is effective management.
Select one:
type of organisation structure in place
educational background of followers
the needs of subordinates
national origin
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Page Ref: 384
The correct answer is: national origin
Question 3
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Management typically includes such skills as actively promoting change, communication of a vision, providing a clear sense of directions, and energising and inspiring employees.

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True
False
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False – it is leadership… (SB section 2.1)
The correct answer is 'False'.
Question 4
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In Michailova’s study, Bulgarian employees were more motivated by _____ of their Russian managers than by attempts of empowerment by Western managers.
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autonomy
Central planning
pluralism
patriarchy
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The correct answer is: Central planning
Question 5
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Which of the following is a reason for not stereotyping people according to their national cultural norms?


Select one:
current measures of culture are grossly inaccurate.
there really is no such thing as national cultural differences.
stereotyping is always wrong.
many cultures have diverse subcultures
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The correct answer is many cultures have diverse subcultures.
The correct answer is: many cultures have diverse subcultures
Question 6
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According to Hofstede’s value dimensions, _____ refers to the tendency of people to look after themselves and their immediate family only and neglect the needs of society.


Select one:
power distance
individualism
uncertainty avoidance
masculinity
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The correct answer is individualism
The correct answer is: individualism
Question 7
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Globalisation is driven by key trends such as: .
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falling borders and growing cross-border trade and investment
the rise of global products and global customers
the Internet and IT, privatisation of government owned companies
all of these choices
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The correct answer is all of these choices.
The correct answer is: all of these choices
Question 8
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The age of the parties involved affects the negotiating styles and behaviour.
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True
False
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False – it is the culture of the parties involved…(SB section 2.6)

The correct answer is 'False'.
Question 9
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The first step toward cultural sensitivity is for an international manager to ___.



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understand his or her own culture
work in another culture
interact with people from different cultures
learn to speak another language
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The correct answer is understand his or her own culture.
The correct answer is: understand his or her own culture
Question 10
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In collectivist societies, harmony tends to be more the norm whereas conflict is something to be avoided.
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True
False
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Page Ref: 145
The correct answer is 'True'.
Question 11
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Employees in countries that rank autonomy in leadership as low are more likely to prefer a _____ leadership style.
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participative
charismatic
transformational
autocratic
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Page Ref: 382
The correct answer is: participative
Question 12
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Which two sets of needs are identified in the Herzberg model?


Select one:
productivity and non-productivity factors
motivators and group factors
satisfiers and hygiene factors
motivators and maintenance factors
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Page Ref: 364
The correct answer is: motivators and maintenance factors
Question 13
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In his later research, Trompenaars (1993) added a fourth dimension to his model, namely a long-term orientation in life to a short-term orientation.
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True
False
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The answer is False. It was Hofstede and it was a fifth dimension because the others are power distance; collectivism versus individualism; femininity versus masculinity; and uncertainty avoidance.
The correct answer is 'False'.
Question 14
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Individual culture is seen as a by-product of societal culture, and this in turn affects the organisations values, ethics, attitudes, assumptions and expectations.
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True
False
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The answer is False. Organisational culture is seen as a by-product of societal culture, and this in turn affects the individual's values, ethics, attitudes, assumptions and expectations.
The correct answer is 'False'.
Question 15
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Nevis proposes that hierarchy of Chinese needs would be such that the first need would be _____.
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physiological
safety
self-actualisation in the service of society
belonging
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Page Ref: 365
The correct answer is: belonging
Question 16
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Most managers tend to agree that an ideal ___________ style integrates both relationship and task orientation.
Select one:
leadership
strategic
negotiation
All of these responses
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SB section 2.2.1
The correct answer is: leadership
Question 17
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The effects of culture are more pronounced at the individual level of personal behaviour because of convergence.
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True
False
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The correct answer is 'True'.
Question 18
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The global organisation sources resources on a global basis to access markets with the highest financial returns on products at the lowest cost.
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True
False
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The answer is False. The global organisation shares resources on a global basis to access the best market with the highest quality product at the lowest cost.
The correct answer is 'False'.
Question 19
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Language can be a frequent cause of miscommunication because of _______.



Select one:
inability to speak or understand the language
poor or too literal translation
missing meaning conveyed through body language
all of the above
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The correct answer is all of these responses.
The correct answer is: all of the above
Question 20
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Which of the following is not a leadership style and behaviour that was found to be culturally contingent?
Select one:
autonomous
virtual
participative
charismatic