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1) Seller contact
2) A-z claim submitted
3) Shipping soon: Order has not been dispatched yet.
4) Carrier contact: To speed up the delivery.
5) Reschedule delivery: Customer want to extend the delivery date.
6) Redirect delivery: Customer want to change the delivery address.
7) Replace and refund: In case a item is retail item and another is fba.
8) Non account.
9) Thank you email.
Updates required:
replace_lost_EN : 1)Sometimes due to delay customer arrange an alternate or do not want the item anymore and we just send a replacement. If we add this line in blurb that "If you do not want this replacement, please let us know that we will cancel the replacement order and issue a full refund." It will be the best assistance.
2) This blurb is very straight forward: Need to add, new order number, delivery date of the order.
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