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Thanks for writing in.
We understand your concern about the Phonepe Cashback Offer on the order '_______' for '________'.
We are sorry to let you know that there is no offer applied on your order, as this offer is only applicable on the first eligible transaction. As per our records this offer is already applied on your previous order '_______'.
Hence, the seller will be unable to provide you the offer again as per the terms and conditions.
Here are some more important points about this offer:
- When logged in to the registered account, customers will see the details of the benefits as an offer callout on the eligible product page
- Cashback will be credited to the customer's PhonePe wallet within 24 hours of successful completion of the transaction
- Cashback can be used for recharges, bill payments, merchant transactions across PhonePe
- The cashback amount credited to the customer's PhonePe wallet cannot be withdrawn to any linked bank account or transferred to other users
- Offer is applicable only on first eligible transaction
- Offer is not applicable on purchase of Flipkart gift card or Gold/Silver Coins using the Eligible Payment Method.
- In case the PhonePe wallet limit has reached the maximum amount, the cashback will be credited on the first business day of the next month
- In case if customers PhonePe account is deactivated, cashback for this offer will not be credited to the customers PhonePe wallet. However customer can still complete the successful transaction
- In case of partial payments made using any payment mode other than PhonePe or by availing any exchange offer, the offer will be valid only on the total transaction value paid through PhonePe.
If you still face any issue then please get back to us, we will surely help you out.
Hope this helps.
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