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How may I help you with this above mentioned item?
I will assist you further, Please allow me a minute to review above conversation.
I have requested refund successfully, It will reflect in your original payment method with in next 3-5 business days.
Replacement created successfully, shortly it will updated in your order history.
You are most welcome,Thank you for contacting Amazon. Good Bye!
Thank you for contacting Amazon. Is there anything else I can assist you with today?
I am transferring this chat to the relevant department.
Please stay connected, an associate will join you soon.
There is nothing to worry, I will check the issue and will resolved this for you.
I am sorry to hear that you have still not received your order yet.
Considering the issue has been resolved, you Do not have further concern If you have further query please feel free to contact us again.Thank you for contacting Amazon. Good Bye!
It seems that the someone else order tracking is updated on your order mistakenly. but we are still expecting the item to get delivered by October 10, 2018 5:00 PM
So here I would suggest you to please wait one more day and you will get the item, to compensate this I offer you $10 gift card.if you do not want to wait then I can issue full refund right away.
As I have checked and found that this item is delayed due to some carrier issued but it is still in transit and we are expecting it to get delivered by ---- So here I would suggest you to please wait
I apologies for the service,I have checked and found that the tracking shows the item is delivered but you have not received it, So we consider it lost. So In this case help you with refund or replacement as per your wish.
I apologies for the service,It seems that your package might get lost in transit.
I would suggest you to please place a new order and we will offer you free expedite shipping on your new order.once you will place the order contact us we will waive off the shipping charges for you.
In this case What best I can do is that I can issue refund, I can not make replacement for this item as this is a seller item.
As per your request I have waive off the shipping from your new order, You can check it.
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