Notes
Notes - notes.io |
8:05
1 2 3 4 5 6 7 8 9 10
1 2 3 4 5 6
PHONEPE
Hi Ramesh,
We're writing in continuation to our previous conversation about the refund for your 'Flipkart SmartBuy Back Cover for LG G7' with order ID: OD113625482997671000.
We’d like to confirm that the seller has refunded Rs 222/- to your PhonePe UPI on November 05, 2018 and this amount should have been credited by now.
We'd also like to let you know that the seller has refunded cashback of Rs 25/- to your Phonepe Wallet.
If you still have any concern feel free to write back to us. We'll surely help you out.
We would like to thank you for your patience and understanding.
Hi Harsh,
Thanks for your valuable time over call.
We understand your concern about the refund of your order 'OD113634396129977000' and 'OD113637521377831000' and we're sorry for the trouble you'd to go through.
We'd like to let you know that the seller has refunded Rs 4,538/- for your order to your Bank Account on November 06, 2018. This will be credited to your account by November 07, 2018, as per standard banking procedures.
If you do not receive the refund by this time, you can contact your bank's customer care using the number mentioned on the back of your card with the refund reference number '831410550041' and '831410545603'. If they are unable to help, you may raise a dispute with the bank's grievance department and they will surely help you out.
Have a nice day!
Hope we've been able to resolve your concern. A short survey that won't take more than two minutes of your time has been sent to your registered email address. We'll be happy to hear from you.
info given and tagged as per the update
Seal
Hi,
Thanks for writing in.
We'd like to let you know that we tried to get in touch with you on {7599181818,9412678744} to talk to you about your concern but could not reach you.
We understand your concern about the missing quantity of your order OD113639123144417000 for 'Sahibuy Backseat Food Tray with Bottle Cup Holder(2)' and we're sorry for the trouble you'd to go through.
We request you to kindly get back to us with the confirmation of seal tampered or not at the time of delivery within 72 hours. So, that we can assist you further.
Hope to hear from you soon.
Refund
Hi Meghana,
We're writing in continuation to our previous conversation about the refund for your 'Libas Women's Solid Straight Kurta' and 'Flying Machine Skinny Women Blue Jeans' with order ID: OD113598625158583000.
We’d like to confirm that the seller has refunded Rs 934/- to your Bank Account on October 17, 2018 with the reference number: PUR26771805001 and this amount should have been credited by now.
In case the amount has not been credited, please contact your bank’s customer care using the number mentioned on the back of your card and check the status by providing the reference number. If they are unable to help, you may raise a dispute with the bank's grievance cell.
We would like to thank you for your patience and understanding.
unable to download invoice hence WFIU...
RNR
Hi,
Thanks for writing in.
We'd like to let you know that we tried to get in touch with you on {9135282423} to talk to you about your concern but could not reach you.
Please let us know a convenient time between 9 am to 9 pm so we can call you to discuss this by replying to this email within 72 hours. You can also share an alternate number that we can reach you on.
However, you can visit our Help Center for quick answers: https://www.flipkart.com/helpcentre
We hope to hear from you soon.
REFUND FAILED
Hi Shilpa,
We're writing to you about the refund of your OD113617273248236000 for 'Finery Self Design Boys & Girls Raincoat' and we're sorry for the trouble you'd to go through.
We would like to let you know that the seller is unable to initiate the refund using the bank account details provided by you. You can update your bank account details using a link that will be shared via a SMS shortly at your registered phone number. On updating the details on the link, you will receive all the refund related details through a SMS.
Please do not share the account details through an email or over a call to ensure the security of your bank account. Rest assured, we'll take utmost care to keep your account details secure.
Hope to hear from you soon.
INSTALLATION
Hi Omkar,
Thanks for writing in.
We understand your concern about the installation of your order OD113600835788832000 and we're sorry for the trouble you'd to go through.
We'd like to let you know that your installation for the order was done on October 17, 2018.
If you still have any other concern feel free to write back to us. We'll surely help you out.
Hope this helps.
NOT AWARE
Hi Prakash,
Thanks for writing in.
We understand you concern about your order OD113610456705241000 and we're sorry for the trouble you'd to go through.
We'd like to let you know that your order has been cancelled due to some unforeseen issue faced by the courier service provider.
An amount of Rs 750/- that is at par for the cancellation of your order has been added to the Gift Card section of your Flipkart wallet. This amount can be used to shop from a wide range of sellers available on Flipkart. You can check the balance and validity of your Gift Cards here: http://fkrt.it/6jBxorNN
We’d also like to confirm that the seller has refunded Rs 7,439/- to your Bank Account on October 15, 2018 and this amount should have been credited by now.
In case the amount has not been credited, please contact your bank’s customer care using the number mentioned on the back of your card and check the status by providing the reference number. If they are unable to help, you may raise a dispute with the bank's grievance cell.
We would like to thank you for your patience and understanding.
no change in the status of the return and no mail shared and solving the case as per the update
following up as the case opened again....
We are unable to provide the resolution and the case is again opened in our que hence assigning again kindly do the needful
already replied to the cx and there is no change in status hence tagged again
cx didnt received the plan hence assigning again and no email shared if same buy time tat is popped up....
Policy
Hi Anurag,
We'd like to let you know that we tried to get in touch with you on {9315160054,8167274449} to talk to you about your concern but could not reach you.
We understand your concern that you're facing an issue with your order OD113698863306755000 for 'Patterncreations Back Cover for SAMSUNG Galaxy J2' and we're sorry for the trouble you'd to go through.
We'd like to let you know that you can raise a return request for your orders using our app or website. Just go to 'My Orders' on your Flipkart account, select the item, click 'Return' and follow the prompts.
If you still have any other concern feel free to write back to us. We'll surely help you out.
Hope this helps.
CLOSURE
Hi Pankaj,
We'd like to let you know that we tried to get in touch with you on {9414108898} to help you with your concern but were not able to reach you as you were busy.
We request you to write to us your exact issue or call our toll-free number 1800 208 9898 so we can assist you in your preferred language.
We would like to thank you for your understanding.
DELAY
Hi Dileep,
We're writing to let you know that the courier service provider has confirmed that the shipment of 'Redmi Note 5 Pro (Gold, 64 GB)' was delivered on October 19, 2018.
There was a delay in the delivery of your order due to an unforeseen issue faced by the courier service provider. We have shared feedback with the courier service provider to make sure you have a delightful shopping experience.
Hope we've been able to resolve your concern. A short survey that won't take more than two minutes of your time has been sent to your registered email address. We'll be happy to hear from you.
Have a nice day!
VAS
Hi Saransh,
We're writing in continuation to our previous contact about your order OD113613221207821000.
We would like to let you know that the details of the 'Extended Warranty 1 Year by Flipkart Protect' has been sent to your registered email address. Please check your spam folder in case you don't find it in your inbox.
Also, you can check the details of plan on your Flipkart account in My Orders section.
We would like to thank you for being patient while we worked on this.
Hope this helps.
Hi Anuj,
Happy to help! A copy of the invoice provided by the seller for your order OD113596520765516000 has been attached with this email.
Here's how you can get your invoice instantly next time around:
1. Visit 'My Orders' section of your Flipkart account here: http://fkrt.it/bqWLi~NN
2. Click on the order for which you’d like the invoice and click on ‘Request Invoice’
The invoice will be sent to your registered email address used while placing the order.
It's that simple! In case you don’t find the invoice in your inbox, please check the spam folder.
Hope this helps.
Hope we've been able to resolve your concern. A short survey that won't take more than two minutes of your time has been sent to your registered email address. We'll be happy to hear from you.
Hi Suresh,
We understand your concern about the delivery for the product 'Lenovo Ideapad 130 Core i5 8th Gen - (4 GB/1 TB HDD/Windows 10 Home) 130-14IKB Laptop' with order ID 'OD113605211452312000'.
As per our records we see that your order was delivered to you on October 13, 2018.
If you still not received the product you can ask friends and family member.
However, if you still don't receive the order. We request you to kindly place a fresh order.
Have a nice day!
Hi,
We are writing to you about the refund for your 'Ziyaa Women Printed Straight Kurta' with order ID: OD113336316290736000.
We’d like to confirm that the seller has refunded Rs.708/- to your Bank account on September 16, 2018 with the reference number: 825912420038 and this amount should have been credited by now.
In case the amount has not been credited, please contact your bank’s customer care using the number mentioned on the back of your card and check the status by providing the reference number.
If they are unable to help, you may raise a dispute with the bank's grievance cell.
We would like to thank you for your patience and understanding.
Hope we've been able to resolve your concern. A short survey that won't take more than two minutes of your time has been sent to your registered email address. We'll be happy to hear from you.
VAS NEW
Hi Vidhyanand,
Thanks for writing in.
We understand your concern about your 'Extended Warranty 2 Year by Flipkart Protect' for your order OD113596620341740000 and we're sorry for the trouble you'd to go through.
We'd like to let you know that the correct policy will be sent to your registered email id by October 31, 2018.
Hope you'll understand.
Hope we've been able to resolve your concern. A short survey that won't take more than two minutes of your time has been sent to your registered email address. We'll be happy to hear from you.
Hi Arunumanat,
We understand your concern that you want invoice for your order OD113600064726762000.
We're sorry to let you know that the seller will not be able to provide invoice at the moment as you've already raised a return for your order.
Here's how you can get your invoice instantly next time around:
1. Visit 'My Orders' section of your Flipkart account here: http://fkrt.it/bqWLi~NN
2. Click on the order for which you’d like the invoice and click on ‘Request Invoice’
The invoice will be sent to your registered email address used while placing the order.
It's that simple! In case you don’t find the invoice in your inbox, please check the spam folder.
Hope this helps.
Hope we've been able to resolve your concern. A short survey that won't take more than two minutes of your time has been sent to your registered email address. We'll be happy to hear from you.
Delivery
Hi,
We're writing to let you know that the courier service provider has confirmed that the shipment of 'Realme 2 Pro (Blue Ocean, 64 GB)' was delivered to you on October 16, 2018.
Thanks for being patient while we worked with the seller and courier service provider to ensure that the order gets delivered to you on time.
Hope we've been able to resolve your concern. A short survey that won't take more than two minutes of your time has been sent to your registered email address. We'll be happy to hear from you.
Have a nice day!
Hi Parvesh,
We're writing to let you know that the courier service provider has confirmed that the shipment of 'Realme 2 Pro (Blue Ocean, 64 GB)' was delivered to you on October 16, 2018.
Thanks for being patient while we worked with the seller and courier service provider to ensure that the order gets delivered to you on time.
Hope we've been able to resolve your concern. A short survey that won't take more than two minutes of your time has been sent to your registered email address. We'll be happy to hear from you.
Have a nice day!
SEAL
Hi,
We're sorry to hear that you've received only one quantity for your order OD113602615710668000 of 'Navya Fashion Striped Fashion Cotton Linen Blend Saree(2)'.
We request you to kindly get back to us with the confirmation of seal tampered or not at the time of delivery within 72 hours. So, that we can assist you further.
Hope to hear from you soon.
INSTALLATION
Hi Ashish,
We understand your concern about the installation of your order OD113601132703361000 and we're sorry for the trouble you'd to go through.
We'd like to let you know that the installation of your order will be done by October 18, 2018.
If you still have any other concern feel free to write back to us. We'll surely help you out.
Hope this helps.
SHIPPED
Hi Krishna,
We understand your concern about your order OD113622363505355000 for 'Philips 11000 mAh Power Bank (DLP6006N)' and 'Nokia 5.1 Plus (Blue, 32 GB)' and we're sorry for the trouble you'd to go through.
We'd like to let you know that your order has been shipped by the seller and it will be delivered to you by October 20, 2018.
You can also check your order status here: http://fkrt.it/bqWLi~NN
Hope this helps.
EXACT ISSUE
Hi Alid,
We're sorry to hear that you're facing an issue with your order OD113490783428406000 for 'Puma Phase 21 L Laptop Backpack'.
We request you to kindly get back to us with the exact issue you're facing issue with the product within 72 hours. So, that we can assist you further.
Hope to hear from you soon.
APPROVAL
Hi Parmar,
We understand your concern about the delivery of your order OD113629923501736000 and we're sorry for the trouble you'd to go through.
We'd like to let you know that your order has been packed by the seller and it will be delivered to you by October 27, 2018.
You can expect more updates once the seller ships the items. You can also check your order status here: http://fkrt.it/bqWLi~NN
Hope this helps.
1 2 3 4 5 6 7 8 9 10
1 2 3 4 5 6
PHONEPE
Hi Ramesh,
We're writing in continuation to our previous conversation about the refund for your 'Flipkart SmartBuy Back Cover for LG G7' with order ID: OD113625482997671000.
We’d like to confirm that the seller has refunded Rs 222/- to your PhonePe UPI on November 05, 2018 and this amount should have been credited by now.
We'd also like to let you know that the seller has refunded cashback of Rs 25/- to your Phonepe Wallet.
If you still have any concern feel free to write back to us. We'll surely help you out.
We would like to thank you for your patience and understanding.
Hi Harsh,
Thanks for your valuable time over call.
We understand your concern about the refund of your order 'OD113634396129977000' and 'OD113637521377831000' and we're sorry for the trouble you'd to go through.
We'd like to let you know that the seller has refunded Rs 4,538/- for your order to your Bank Account on November 06, 2018. This will be credited to your account by November 07, 2018, as per standard banking procedures.
If you do not receive the refund by this time, you can contact your bank's customer care using the number mentioned on the back of your card with the refund reference number '831410550041' and '831410545603'. If they are unable to help, you may raise a dispute with the bank's grievance department and they will surely help you out.
Have a nice day!
Hope we've been able to resolve your concern. A short survey that won't take more than two minutes of your time has been sent to your registered email address. We'll be happy to hear from you.
info given and tagged as per the update
Seal
Hi,
Thanks for writing in.
We'd like to let you know that we tried to get in touch with you on {7599181818,9412678744} to talk to you about your concern but could not reach you.
We understand your concern about the missing quantity of your order OD113639123144417000 for 'Sahibuy Backseat Food Tray with Bottle Cup Holder(2)' and we're sorry for the trouble you'd to go through.
We request you to kindly get back to us with the confirmation of seal tampered or not at the time of delivery within 72 hours. So, that we can assist you further.
Hope to hear from you soon.
Refund
Hi Meghana,
We're writing in continuation to our previous conversation about the refund for your 'Libas Women's Solid Straight Kurta' and 'Flying Machine Skinny Women Blue Jeans' with order ID: OD113598625158583000.
We’d like to confirm that the seller has refunded Rs 934/- to your Bank Account on October 17, 2018 with the reference number: PUR26771805001 and this amount should have been credited by now.
In case the amount has not been credited, please contact your bank’s customer care using the number mentioned on the back of your card and check the status by providing the reference number. If they are unable to help, you may raise a dispute with the bank's grievance cell.
We would like to thank you for your patience and understanding.
unable to download invoice hence WFIU...
RNR
Hi,
Thanks for writing in.
We'd like to let you know that we tried to get in touch with you on {9135282423} to talk to you about your concern but could not reach you.
Please let us know a convenient time between 9 am to 9 pm so we can call you to discuss this by replying to this email within 72 hours. You can also share an alternate number that we can reach you on.
However, you can visit our Help Center for quick answers: https://www.flipkart.com/helpcentre
We hope to hear from you soon.
REFUND FAILED
Hi Shilpa,
We're writing to you about the refund of your OD113617273248236000 for 'Finery Self Design Boys & Girls Raincoat' and we're sorry for the trouble you'd to go through.
We would like to let you know that the seller is unable to initiate the refund using the bank account details provided by you. You can update your bank account details using a link that will be shared via a SMS shortly at your registered phone number. On updating the details on the link, you will receive all the refund related details through a SMS.
Please do not share the account details through an email or over a call to ensure the security of your bank account. Rest assured, we'll take utmost care to keep your account details secure.
Hope to hear from you soon.
INSTALLATION
Hi Omkar,
Thanks for writing in.
We understand your concern about the installation of your order OD113600835788832000 and we're sorry for the trouble you'd to go through.
We'd like to let you know that your installation for the order was done on October 17, 2018.
If you still have any other concern feel free to write back to us. We'll surely help you out.
Hope this helps.
NOT AWARE
Hi Prakash,
Thanks for writing in.
We understand you concern about your order OD113610456705241000 and we're sorry for the trouble you'd to go through.
We'd like to let you know that your order has been cancelled due to some unforeseen issue faced by the courier service provider.
An amount of Rs 750/- that is at par for the cancellation of your order has been added to the Gift Card section of your Flipkart wallet. This amount can be used to shop from a wide range of sellers available on Flipkart. You can check the balance and validity of your Gift Cards here: http://fkrt.it/6jBxorNN
We’d also like to confirm that the seller has refunded Rs 7,439/- to your Bank Account on October 15, 2018 and this amount should have been credited by now.
In case the amount has not been credited, please contact your bank’s customer care using the number mentioned on the back of your card and check the status by providing the reference number. If they are unable to help, you may raise a dispute with the bank's grievance cell.
We would like to thank you for your patience and understanding.
no change in the status of the return and no mail shared and solving the case as per the update
following up as the case opened again....
We are unable to provide the resolution and the case is again opened in our que hence assigning again kindly do the needful
already replied to the cx and there is no change in status hence tagged again
cx didnt received the plan hence assigning again and no email shared if same buy time tat is popped up....
Policy
Hi Anurag,
We'd like to let you know that we tried to get in touch with you on {9315160054,8167274449} to talk to you about your concern but could not reach you.
We understand your concern that you're facing an issue with your order OD113698863306755000 for 'Patterncreations Back Cover for SAMSUNG Galaxy J2' and we're sorry for the trouble you'd to go through.
We'd like to let you know that you can raise a return request for your orders using our app or website. Just go to 'My Orders' on your Flipkart account, select the item, click 'Return' and follow the prompts.
If you still have any other concern feel free to write back to us. We'll surely help you out.
Hope this helps.
CLOSURE
Hi Pankaj,
We'd like to let you know that we tried to get in touch with you on {9414108898} to help you with your concern but were not able to reach you as you were busy.
We request you to write to us your exact issue or call our toll-free number 1800 208 9898 so we can assist you in your preferred language.
We would like to thank you for your understanding.
DELAY
Hi Dileep,
We're writing to let you know that the courier service provider has confirmed that the shipment of 'Redmi Note 5 Pro (Gold, 64 GB)' was delivered on October 19, 2018.
There was a delay in the delivery of your order due to an unforeseen issue faced by the courier service provider. We have shared feedback with the courier service provider to make sure you have a delightful shopping experience.
Hope we've been able to resolve your concern. A short survey that won't take more than two minutes of your time has been sent to your registered email address. We'll be happy to hear from you.
Have a nice day!
VAS
Hi Saransh,
We're writing in continuation to our previous contact about your order OD113613221207821000.
We would like to let you know that the details of the 'Extended Warranty 1 Year by Flipkart Protect' has been sent to your registered email address. Please check your spam folder in case you don't find it in your inbox.
Also, you can check the details of plan on your Flipkart account in My Orders section.
We would like to thank you for being patient while we worked on this.
Hope this helps.
Hi Anuj,
Happy to help! A copy of the invoice provided by the seller for your order OD113596520765516000 has been attached with this email.
Here's how you can get your invoice instantly next time around:
1. Visit 'My Orders' section of your Flipkart account here: http://fkrt.it/bqWLi~NN
2. Click on the order for which you’d like the invoice and click on ‘Request Invoice’
The invoice will be sent to your registered email address used while placing the order.
It's that simple! In case you don’t find the invoice in your inbox, please check the spam folder.
Hope this helps.
Hope we've been able to resolve your concern. A short survey that won't take more than two minutes of your time has been sent to your registered email address. We'll be happy to hear from you.
Hi Suresh,
We understand your concern about the delivery for the product 'Lenovo Ideapad 130 Core i5 8th Gen - (4 GB/1 TB HDD/Windows 10 Home) 130-14IKB Laptop' with order ID 'OD113605211452312000'.
As per our records we see that your order was delivered to you on October 13, 2018.
If you still not received the product you can ask friends and family member.
However, if you still don't receive the order. We request you to kindly place a fresh order.
Have a nice day!
Hi,
We are writing to you about the refund for your 'Ziyaa Women Printed Straight Kurta' with order ID: OD113336316290736000.
We’d like to confirm that the seller has refunded Rs.708/- to your Bank account on September 16, 2018 with the reference number: 825912420038 and this amount should have been credited by now.
In case the amount has not been credited, please contact your bank’s customer care using the number mentioned on the back of your card and check the status by providing the reference number.
If they are unable to help, you may raise a dispute with the bank's grievance cell.
We would like to thank you for your patience and understanding.
Hope we've been able to resolve your concern. A short survey that won't take more than two minutes of your time has been sent to your registered email address. We'll be happy to hear from you.
VAS NEW
Hi Vidhyanand,
Thanks for writing in.
We understand your concern about your 'Extended Warranty 2 Year by Flipkart Protect' for your order OD113596620341740000 and we're sorry for the trouble you'd to go through.
We'd like to let you know that the correct policy will be sent to your registered email id by October 31, 2018.
Hope you'll understand.
Hope we've been able to resolve your concern. A short survey that won't take more than two minutes of your time has been sent to your registered email address. We'll be happy to hear from you.
Hi Arunumanat,
We understand your concern that you want invoice for your order OD113600064726762000.
We're sorry to let you know that the seller will not be able to provide invoice at the moment as you've already raised a return for your order.
Here's how you can get your invoice instantly next time around:
1. Visit 'My Orders' section of your Flipkart account here: http://fkrt.it/bqWLi~NN
2. Click on the order for which you’d like the invoice and click on ‘Request Invoice’
The invoice will be sent to your registered email address used while placing the order.
It's that simple! In case you don’t find the invoice in your inbox, please check the spam folder.
Hope this helps.
Hope we've been able to resolve your concern. A short survey that won't take more than two minutes of your time has been sent to your registered email address. We'll be happy to hear from you.
Delivery
Hi,
We're writing to let you know that the courier service provider has confirmed that the shipment of 'Realme 2 Pro (Blue Ocean, 64 GB)' was delivered to you on October 16, 2018.
Thanks for being patient while we worked with the seller and courier service provider to ensure that the order gets delivered to you on time.
Hope we've been able to resolve your concern. A short survey that won't take more than two minutes of your time has been sent to your registered email address. We'll be happy to hear from you.
Have a nice day!
Hi Parvesh,
We're writing to let you know that the courier service provider has confirmed that the shipment of 'Realme 2 Pro (Blue Ocean, 64 GB)' was delivered to you on October 16, 2018.
Thanks for being patient while we worked with the seller and courier service provider to ensure that the order gets delivered to you on time.
Hope we've been able to resolve your concern. A short survey that won't take more than two minutes of your time has been sent to your registered email address. We'll be happy to hear from you.
Have a nice day!
SEAL
Hi,
We're sorry to hear that you've received only one quantity for your order OD113602615710668000 of 'Navya Fashion Striped Fashion Cotton Linen Blend Saree(2)'.
We request you to kindly get back to us with the confirmation of seal tampered or not at the time of delivery within 72 hours. So, that we can assist you further.
Hope to hear from you soon.
INSTALLATION
Hi Ashish,
We understand your concern about the installation of your order OD113601132703361000 and we're sorry for the trouble you'd to go through.
We'd like to let you know that the installation of your order will be done by October 18, 2018.
If you still have any other concern feel free to write back to us. We'll surely help you out.
Hope this helps.
SHIPPED
Hi Krishna,
We understand your concern about your order OD113622363505355000 for 'Philips 11000 mAh Power Bank (DLP6006N)' and 'Nokia 5.1 Plus (Blue, 32 GB)' and we're sorry for the trouble you'd to go through.
We'd like to let you know that your order has been shipped by the seller and it will be delivered to you by October 20, 2018.
You can also check your order status here: http://fkrt.it/bqWLi~NN
Hope this helps.
EXACT ISSUE
Hi Alid,
We're sorry to hear that you're facing an issue with your order OD113490783428406000 for 'Puma Phase 21 L Laptop Backpack'.
We request you to kindly get back to us with the exact issue you're facing issue with the product within 72 hours. So, that we can assist you further.
Hope to hear from you soon.
APPROVAL
Hi Parmar,
We understand your concern about the delivery of your order OD113629923501736000 and we're sorry for the trouble you'd to go through.
We'd like to let you know that your order has been packed by the seller and it will be delivered to you by October 27, 2018.
You can expect more updates once the seller ships the items. You can also check your order status here: http://fkrt.it/bqWLi~NN
Hope this helps.
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