Notes
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a) prior to product shipment
i) cancel shipment immediately
ii) any restocking fee?
iii) does this need admin approval or automated?
iv) void transaction if during current period else refund
v) clawback?
b) after product shipment but before product opened
i) send return label (is return required?)
ii) continue from step 2 above
c) after product opened
i) is product returnable if opened?
ii) is there a restocking fee?
iii) may continue from b)i)
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