Notes

Hi,

Thanks for writing in.

We understand your concern that you want to cancel your order 'OD113820257082504000' for 'OnlinePurchas Home rack set top box stand rack stand Wooden Wall Shelf'.

We're sorry for the trouble you had to go through.

Please be assured that we're looking into this and will get back to you with an update by November 14, 2018.

Hope this helps.


Hi Mahesh,

Thanks for writing in.

We understand your concern about the delivery for your order 'OD113618858857140000' for 'Flipkart SmartBuy Edge To Edge Tempered Glass for Mi Redmi 6'.

We're sorry for the trouble you had to go through.

We'd like to let you know that as per our record your product shown is delivered to you so please kindly request you to check with relatives, friends, neighbours, security, house-pg owner.

In case you do not receive your product not to worry write back to us we'll surely help you out.

Hope this helps.

Hi Jeeten,

Thanks for writing in.

We understand your concern that you need warranty card for your order 'OD113604725875940000'.

We'd like to let you know that invoice provided by the seller for your 'Vu 102cm (40 inch) Full HD LED TV' and 'Extended Warranty 2 Year by Flipkart Protect' has been attached to this email and you can use this as a warranty card.

Here's how you can get your invoice instantly next time around:

1. Visit 'My Orders' section of your Flipkart account here: http://fkrt.it/bqWLi~NN
2. Click on the order for which you’d like the invoice and click on ‘Request Invoice’

The invoice will be sent to your registered email address used while placing the order.

It's that simple! In case you don’t find the invoice in your inbox, please check the spam folder.

Hope this helps.

Hope we've been able to resolve your concern. A short survey that won't take more than two minutes of your time has been sent to your registered email address. We'll be happy to hear from you.

Hi Shyam,

Thanks for writing in.

We're sorry to hear that you are facing an issue with your 'Asus Zenfone Max Pro M1 (Black, 32 GB)' with order ID: OD113816805931745000.

As per sellers policy seller will not be able to provide the refund to the mobiles category only one replacement will be provided in the unlikely event that the product is defective.

We are happy to let you know that replacement product 'Asus Zenfone Max Pro M1 (Black, 32 GB)' has been shipped through Delhivery Prepaid by the seller Vision Star and the tracking ID is 596684440981.

The replacement order will reach you by end of the day and you can check your order status here: http://fkrt.it/bqWLi~NN

Hope this helps!