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How may I help you today?
Please don't worry in this case I need to arrange a call back directly from the logistic team.
Can I have your phone number please?
As I can see it shows delivered, just to confirm have you checked with your family members?
As I can see it is from a different seller,have you contacted the seller?
Some times carriers update are wrong on the first scan
They marked as delivered,But still to be.
Just to confirm do you want the refund in Amazon's gift card or original payment card?
Great! it's refunded successfully, allow your bank 5-7 working days.
Great! it's refunded successfully, you can use this in 2-3 hours to re-order.
Hope I was able to address all your questions for today?
Hope I was a little help to you?
Hope I was able to resolve your issue?
Happy to help with anything else for today?
Good bye take care! thank you for contacting us, have a lovely day.
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