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How may I help you today?
As I can see it is from a different seller have you contacted the seller?
Please don't worry,I've a solution for this
In this case I can help you with the full refund.
And if you wish to order it quick,I can refund in your gift card that can be used it 2-3 hours to re-order.
How's that sounds?
Please don't worry I'm going to contact fulfilment team for this
I will request them to dispatch it on priority
You will get the estimated delivery date on the check out page Joy
Some of the items are not eligible for prime deliveries to some specific areas.
Some of the items are not eligible for prime deliveries to some specific areas that is reason , may be possible that it will not be available to your nearest fulfilment centre
Help me with the link for the item ?
Please don't worry I'm arranging a call back for you from the relevant team.
Please don't worry I'm arranging a call back from the logistic team directly , they will help you in this.
Can I have your phone number please?
Thanks call back arranged it will take a minute or two.
Just to confirm do you want me to refund in gift card or original payment ?
I would have happily done that, the item is from different seller and we do not have the inventory for the seller items
Great! it's done allow your bank 5-7 working days.
I truly understand this and for this inconvenience caused to you I'm issuing 5 gbp promo that will be added automatically for the items sold and fulfilled by amazon.
Hope I was able to address all your questions for today?
Hope I was able to resolve your issue?
Pleased to help you,happy to help with anything else for today?
Is there anything else for today that I can help you with?
Good bye take care, thank you for contacting us,have a lovely day!
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