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But do not worry, I'll now contact the carrier right away and make sure you receive the order within 24 hours.
As I can see you have been loyal customer as per my resources,as an exception,I am issuing the full refund for the item.
There is no need to return the item. You can keep, donate or dispose the item as per your convenience.
It might be possible the item has been lost or damaged in transit.So the carrier has not delivered it to you. If damaged
I am sorry as we were unable to deliver your order within the estimated delivery da
I have checked and see that the item needed to source the item from other nearest fulfilment centre due to some unseen fluctuation in the item stock at nearest fulfilment centre which leads to the delay in dispatching the order. and this ultimately resulted in delay on delivery.
I am sorry for the trouble caused by this situation. It is certainly not what we expect our customers to go through.
Right now the item is with the carrier and it is in transit.
I can understand that it's quite annoying to wait for the parcel after the date which promised.
In this case, I will now forward the instruction to the carrier and will ask them to deliver the parcel at the earliest as possible without any fail.
Also I will mention that to prioritise this order as it's already late.
Should you need any further assistance, feel free to contact us. We are always here to help you.
The deal might have expired before you placing the order completely.
The deal price will change time to time.
I'm sorry you weren't able to take advantage of a Lightning Deal for item before the promotional discount expired.
To buy an item through a Lightning Deal, first you need to claim the deal by adding it to your Shopping Basket. Then, you must redeem the promotional discount within 15 minutes by checking out from your Shopping Basket and completing your order.
We can't honour a Lightning Deal promotional discount after it expires or if the item is no longer available before you complete your order.
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