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The 'Screen protection plan' allows customers to insure their newly purchased phone. In case of an accidental mishap where the customer's mobile screen has been shattered, Screen Protection Plan will provide customers a flat 20% refund of their phone's amount which will be credited to their account. Customer should reach out to Jeeves to claim for this service. Customer will then be sent the amount by Jeeves after completing the verification process and providing the bank account details. Customer can then use this amount to repair the mobile screen wherever he/she wishes.
You can check status of your claim by calling at 1800 425 5568 or 080-25187326
The screen protection plan policy provider (Jeeves) will send a link to customers alternate phone number
Customer will then be asked to upload a video from another phone using this link (customer needs to provide an alternate phone number)
Once the verification is completed by Jeeves, this will be approved
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