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Thanks for writing in.
We are sorry to know that your order didn't go through as the seller has not received the payment for the order OD114025078958449000 due to a system error.
In the unlikely event of the amount being debited from your Credit card, it will be reversed within 8 business days from the date of the transaction.
If you still wish to buy the item, you can place a new order and can also choose cash on delivery as the payment mode.
We are happy to let you know that the seller has refunded for your order OD114025078958449000 to your Credit card on November 28, 2018. This will be credited to your account within 8 business days as per standard banking procedures.
Please check the previous statement transaction of your credit card before reaching out to the bank.
If you do not receive the refund by the time mentioned, please let us know and we’ll help you out.
Have a nice day!
Incident - IN1811281438506689399 check kr
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