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Thank you for your precious time on call.
As per our telephonic conversation, we understand your concern that you have not received the product 'Redmi 5A (Gold, 16 GB)'.
As per our records, we see that the product is delivered to Pranab Das as the order was Cash on Delivery.
We request you to please, check with the friends, family and relatives maybe they have received the package instead of you.
If you still did not received the order you can place a new order as per our requirement.
Hope this helps.
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