Notes

Hello, how do I have the pleasure of speaking with?


Hello $contacts.name.first.


How may I help you today?


I'm so sorry to know that you have not receive your order yet, I'm not sure how that happened but I will do my best to resolve this matter.


I'm so sorry to know that there are missing items in your package, I'm not sure how that happened but I will do my best to take care of you.


I'm so sorry to know that you have received items damaged in your order, I'm not sure how that happened but I will do my best for rectifying this matter.


I'm so sorry to know all the inconveniences with your order, I'm not sure how that happened but I will do my best for rectifying this matter.


Thank you so much for the information! May I place you on a brief hold while I check this for you?


Thank you so much for the information. I was checking your order and in this case the item is sold an shipped by a third party seller [SELLER NAME].In this case I will contact them via escalation and they will contact you back in 24 hours by email or phone in order to process the replacement for your order.


Before to close this chat, I would like to ask if you can answer a brief email survey regarding your experience with me today. I will really appreciate your feedback.


It's been a pleasure assisting you. I am going to disconnect now. If you need any help in the future, please, do not hesitate to contact us again. Thank you for contacting Walmart.com and have a great night!


Let me information that unfortunately for security purposes, we don't have access to this information but no worries. We have a department who handles it, I am kindly recommend you contact directly to our Savings Catcher team at 866-224-1663 or forward email to [email protected]. Savings Catcher hours of operation Monday through Sunday 7 AM - 9 PM CST.


https://www.fedex.com/rms
APACGuatemala Walm8rt2014


I was trying to access but that billing does not match with the one used to place the order.
Can you please double check the billing address?


◦Return Center Store #8092
5795 N Blackstock Road, Spartanburg, SC 29303
(Servicing States: FL, GA, KY, NC, SC, VA, WV and Washington, DC)
◦Return Center Store #9153
2301 Corporation Parkway, Waco, TX 76712
Also shows as Woodway, TX
(Servicing States: AL, AR, CO, KS, LA, MS, ND, NE, NM, OK, SD, TX)
◦Return Center Store #9193
6719 W. 350 North, Greenfield, IN 46140
(Servicing States: IA, IL, IN, MI, MN, OH, WI, MO, TN)
◦Return Center Store# 9195
3382 Marion Drive North Las Vegas, NV 89030
(Servicing States: AZ, CA, ID, MT, NV, OR, UT, WA, WY)
◦Return Center Store #9196
161 Enterprise Road, Johnstown, NY 12095
(Servicing States: CT, DE, MA, MD, ME, NH, NJ, NY, PA, RI, VT)