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Hi Surojit,
Thanks for your valuable time over call.
We're sorry to hear that you're facing an issues with your 'V-Guard CRYSTAL NANO Electronic Voltage Stabilizer'.
Since the product was delivered to you on January 20, 2018, it has crossed the seller's 10 days replacement period. Due to this, the seller will not able to fulfil your replacement or refund request.
We understand that the product is not covered under warranty, but you can still get in touch with the authorised service centre and they should be able to help you out.
The invoice for this product has been sent to you in a different email. This can be used to avail services at the brand's authorised service centres.
Here is the brand support link:
Brand Link http://www.vguard.in/
We would like to thank you for your understanding.
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