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Thanks for writing in.
We understand your concern that you want to change your payment mode for your 'Redmi Note 5 Pro (Black, 64 GB)' with the Order ID: OD113609983843423000.
We are sorry to let you know that conversion of Cash on Delivery (CoD) transactions to Prepaid from "Pay Now'' option has been discontinued.
However, PhonePe On Delivery (POD) will be available for eligible customers (& eligible shipments). With this payment option, extended by Ekart, you can pay for your Cash On Delivery transactions using PhonePe payment option via payment link in the Out for delivery SMS from Ekart only when the product is delivered Ekart Logistic.
Once the Cash on Delivery orders have been marked as 'Out for Delivery', eligible customers can pay using PhonePe payment option via the payment link in the Out for delivery SMS from Ekart.
The payment link would remain active until the time of delivery. Once the payment is successfully made, the payment will start reflecting as 'Prepaid' in Wishmasters device
You will get an OTP for the transaction which needs to be shared with the Wishmaster for payment confirmation.
Available Payment methods: -
1. PhonePe Wallet
2. PhonePe UPI
3. Saved Credit/Debit cards in the PhonePe App
If there is anything else, please feel free to write back to us. We will surely help you.
Hope this helps!
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