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Thanks for writing in.
We understand your concern about the delivery of the product 'US Polo Kids Boys Solid Casual Black Shirt'.
We'd like to let you know that the partnered courier service provider were not able to deliver the product to your address. This is because they no longer serve this pincode and this update was shared with us after you had placed your order.
Also, your order is reached at pickup store and is ready for pickup you have to visit the hub to collect your product from the below address and the order will be available to pick up till 5 working days.
Hub details
Ground floor, P Towers, Chorode Village, Kozhikode District
Vadakara
Kerala, 673106
If you are unable to pickup your package, it will be considered as user initiated rejected package, it will be returned to seller and appropriate refund would be initiated.
You have to give your pin & showcase a valid photo-id to the store manager in order to collect your package. We accept the following Photo-ids: PAN, Driving License, Aadhar Card, Employer Id card, Voters id card, Government approved cards, Photo printed Credit/Debit card, Bank Passbook.
Also, if there is any issue in the product and you want to return, the product needs to be brought to the pick up hub and there will be no pickup from the address mentioned.
Hope this help.
Path Selected Returns > Details required > Warehouse details required >> solved
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