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Thanks for writing in.
We understand your concern that you want to pay before the delivery for the product.
We are sorry for the trouble you had to go through.
We'd like to let you know that you can still convert the Cash on Delivery (CoD) transaction to prepaid using PhonePe payment option via payment link in the Out for delivery SMS from Ekart Logistics.
Important Points:
- The payment link would remain active until the time of delivery
- Once the payment is successfully made, the payment will start reflecting as 'Prepaid' in Wishmasters device
- You will get an OTP for the transaction which needs to be shared with the Wishmaster for payment confirmation
Eligibility criteria to avail COD to POD payment conversion
- Courier service provider is Ekart
- Current payment mode is CoD (Cash on Delivery)
- PhonePe payment app should be installed/ available
- This payment option is available only in selected regions
Available Payment methods:
- PhonePe Wallet
- PhonePe UPI
- Saved Credit/Debit cards in the PhonePe App
In future, if you have any query feel free to write back to us, we'll be happy to help.
Hope this helps.
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