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Thank you for contacting Amazon. Is there anything else I can assist you with today?
Happy Holidays!
I'll surely look into it for you right now.
I'm sorry you didn't receive your package, even though tracking says it's been delivered.
A carrier may scan the package as "Delivered" when it is out for delivery or in transit and you may receive the delivery on the next business day.
I've checked your order and the tracking is not updated, we assume the package is lost in transit.
I'll issue you the full refund.
You can place a new order with the fastest shipping and I'll refund you the shipping cost of the new order also.
It seems that your package is lost or misplace by carrier.
I would love to send you a replacement but the item was ordered from seller on our website. Because seller's inventory is constantly changing, we can't replace items sold by them that are fulfilled by Amazon.
In such a case,I can issue a full refund right now and you can place a new order with fastest shipping. Also I will refund the shipping charges once the item ships out.Will this be fine?
I'm sorry that you received damage item.
I'm sorry that you received defective item.
I'm sorry that you received wrong item.
In this case, I can send you the replacement or refund of the item.
In this case, I need to arrange a call with the concern team and they don't have chat support.
May I know your contact number?
If you still need items, please place new order with fastest shipping and contact us back once shipped, we'll refund shipping fee for the inconvenience. I will add a note on your account for the same.
Hello, I'll assist you from here.
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