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How can I help you today?
I am sorry for that. In this case I will create the replacement for you with the fastest delivery option. Is that okay for you?
I am sorry for that. In this case I will issue the full refund for you and you can place the new order.
In this case I will help you with the return label and will request you to return the item for full refund.
May I know how do you want to return the item. Royal mail or Hermes Pickup?
I have created the label for you and you will get the confirmation e-mail with the link for the label to return the item.
In this case I will file the claim for you.
In this I will for the inconvenience caused I will extend the prime for a month.
In this case for the inconvenience caused i will give you the good will gesture of GBP5.00.
You're welcome. i hope I was able to resolve your concern?
You're welcome. Is there anything else I can help you with?
You're welcome. Thank you for using our Messaged Us Service. Goodbye for now, Cheers! Have a lovely day. Take care!
I'd like to take this opportunity to wish you a very Merry Christmas and a Happy New Year.
Thank you for using our Messaged Us Service. Goodbye for now.
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