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We are writing from Amazon Customer Service,
We've received an update from the carrier for your Order 406-2917355-4408356
The order has been placed in the name of your company due to which the identification proof couldn't be validated during customs clearance process
As the order is being imported from a different country, customs procedure is mandatory and they need an identification document which matches the address label on the package to verify that it's imported for a specific customer.
As your address label shows a commercial address, we request you to provide Import Export Certification document (IEC) to the Aramex courier service, so that they can get the customs clearance for your order and it could be delivered.
If you still need further assistance on this, you may always contact us between 8AM to 11PM on all days or you may contact Aramex courier service so that all the necessary help would be provided
Thanks for your valuable time and continued patience, have a wonderful day ahead!
Happy shopping!
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