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Complete Mobile Protection

Hi,

Thanks for writing in.

We understand your concern for the 'Complete Mobile Protection'.

We are sorry for the trouble you had to go through.

We would like to let you know that the policy key is sent to your registered Email address.

We would also like to let you know that in ‘Complete Mobile Protection’ plan is an end-to-end post-purchase solution for your mobile phone provided by Jeeves Consumer Services, a Flipkart Group company. This plan takes care of all your mobile-related needs after its purchase and you can contact Jeeves for further assistance in case you face any issues with your newly-purchased phone covered under the plan.

The services offered under the ‘Complete Mobile Protection’ plan are:

Hardware or software repair from a brand authorized service center. Damaged screen repair with genuine and brand authorized parts. Pickup and drop services for any repairing needs. Repair for liquid damage to the phone and replacement with genuine and brand authorized parts. A remote help desk where you can call for any issue or query resolution. Complete phone setup at the Jeeves store and Walk-in trouble-shooting at any point within the validity of the plan.

You can claim the manufacturer’s warranty as many times as you would like within 365 days from the start date of the plan.

The accidental or liquid damage protection service can be claimed only once within 365 days from the start date of the plan. To know the start date, you can check the activation email sent to your registered email address after the delivery of your product.

You can contact the service provider Jeeves on 1800-425-365-365 to claim any service you need for your product and they will surely help you.

Please feel free to write us in a case of any further queries.

Hope you'll understand.
     
 
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