Notes

1. Use a professional, email service such as Runbox. Subscription services provide higher levels of security and support.
2. Make sure that your Runbox virus filter is activated.
3. Use the Webmail interface at www.runbox.com to read your email, or don’t download all your email to an email client unseen. Screen your email first, and delete suspicious-looking and unwanted messages before downloading the legitimate email to your local email client.
4. Make sure your computer has updated anti-virus software running locally. Automatic updates are essential for effective virus protection. Combined with server-side scanning, you now have two layers of security.
5. Disable message preview in your email client, especially on Windows platforms. Otherwise, malicious programs attached to incoming messages may execute automatically and infect your computer.
6. Ignore or delete messages with attachments appearing to be sent from official Runbox email addresses. Runbox rarely sends email to our users, aside from replies to inquiries and payment reminders. We practically never send an email with attachments to users.
7. Take caution when opening graphics and media attachments, as viruses can be disguised as such files.
8. Maintain several independent email accounts. If a virus infects your only business email address, you’ll be in trouble. Also, keep backups of your most important email and files separately.
9. If any valid message headers of a virus-email indicate what server the message was sent from, contact the service in question and file a formal complaint.

Don’ts
1. Do not open an email attachment unless you were expecting it and know whom it’s from.
2. Do not open any unsolicited executable files, documents, spreadsheets, etc.
3. Avoid downloading executable or documents from the internet, as these are often used to spread viruses.
4. Never open files with a double file extension, e.g. filename.txt.vbs. This is a typical sign of a virus program.
5. Do not send or forward any files that you haven’t virus-checked first.
6. Viruses and spam
7. Virus-makers and spammers often cooperate in devious schemes to send as much spam as possible as efficiently as possible. They create viruses that infect vulnerable computers around the world and turn them into spam-generating “robots”. The infected computers then send massive amounts of spam, unbeknownst to the computer owner.