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Hi Akshay,

Thanks for writing in.

We understand your concern about the order 'OD114261375652736000' for 'FabSeasons Solid Slouchy Beanie Skull Cap Cap'.

We are sorry for the trouble you had to go through.

We'd like to let you know that your order has been shipped through Ekart Logistics and as requested by you, your order has been rescheduled and it will delivered to you January 01, 2019.

You can check your order status here:

Now you can track the step-by-step journey of your shipped orders easily through SMS notifications between 9 am and 9 pm. Opt for the 'Subscribe' option on the order details page to get these updates. You can also choose to opt out later if you like.

If you need any further assistance feel free to get back to us.

Hope we've been able to resolve your concern. A short survey that won't take more than two minutes of your time has been sent to your registered email address and please spare a few minutes to respond to the feedback survey. We'll be happy to hear from you.

Hope this helps!
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