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Thanks for writing in.
We'd like to let you know that we tried to get in touch with you on '__________ ' to talk to you about your concern but could not reach you.
We're sorry to know that you're facing an issue with your '_______________________' and want to claim warranty for this product.
Since the product was delivered to you on August 14, 2018, it has crossed the seller's 10 days replacement period. Due to this, the seller will not be able to fulfill your return request.
The good news is that the product is covered under the manufacturer's warranty. You can get in touch with the brand authorized service center and they'll be able to help you out with any product related support you may need.
The invoice for this product has been attached with this email. This can be used to avail services at the brand's authorized service centers within the warranty period.
Please use the details below to contact the brand and find an authorised service centre near you:
http://syskapersonalcare.com/store-locator/
1800-102-8787
In the unlikely event of the brand's authorized service center not being able to help you, please let us know and we'll definitely assist you.
Hope this helps.
Hope we've been able to resolve your concern. A short survey that won't take more than two minutes of your time has been sent to your registered email address. We'll be happy to hear from you.
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