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Thanks for writing in.
We'd like to let you know that we tried to get in touch with you on 9797737327 to talk to you about your concern but could not reach you.
We understand your concern that you're facing issues with your order 'boAt BassHeads 220 Wired Headset with Mic'.
We are sorry for the trouble you had to go through.
We would like to let you know that since the product was delivered to you on February 17, 2018 and it has crossed the seller's 10 day's return replacement period. Due to this, the seller will not be able to fulfill your request.
The good news is that the product is covered under the manufacturer's warranty. You can get in touch with the brand/authorised service centre and they'll be able to help you out with any product related support you may need.
The invoice for this product has been sent to you in a different email. This can be used to avail services at the brand's authorised service centres.
Here are the BoAt ASC brand support link, contact number and email ID:
http://www.boat-lifestyle.com/support.html
Phone: +912230147239
Email: [email protected]
In the unlikely event of the brand's authorised service centre not being able to help you, please let us know and we'll definitely assist you.
We would like to thank you for your understanding.
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