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Thanks for writing in.
We understand your concern that you are unable to place an order for your product 'Redmi Note 5'. We are sorry for the trouble you had to go through.
We'd like to let you know that customers can buy products based on quantity allowed on the product pages as sellers have limited quantity and want to ensure all customers have an equal opportunity to buy all products.
Orders might get cancelled due "High demand" as you would have already purchased the maximum quantity allowed for category. It may take up to 90 days for the limit to be reset.
We can't conclusively say that the next order will or will not go through as the rules applicable will be basis several factors as explained above: Last Purchase / Category Purchase, Pin Code, Buyer Profile etc at the time of placing next order.
In case there’s anything else we can help you with, please feel free to write to us by replying to this email.
Hope this helps.
Create incident>> Order processing Related >> Issues during Checkout >> Item not added to the cart>>Solved
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