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But first, I am going to need your order number and your full billing address please, zip code included.
But first, I am going to need your full billing address please, zip code included.
Thank you for the information! I will check my system right away! While I research, I would like to inform you that after this chat is closed, you will be receiving a brief survey based on my service, and I would appreciate if you could take a minute of your time to fill it in.
You are so welcome! You are amazing! Happy holidays! If you still have any doubts about your problem or the solution provided, please contact us again! I has been a pleasure assisting you! Have a great day!
I will now close this chat, it has been a pleasure assisting you. Thank you for contacting Walmart.com. Have a great day!
So I have checked my system, and first of all, I am very sorry for all of this mess up, but it appears that your item is a Marketplace item, so this is what I am gong to do, I will escalate this issue to the Marketplace seller, this will allow the seller to contact you in less than 24 hours via e-mail or phone with the best solution to your issue.
I understand, and in this case I hate to be the barer of bad news but my system does not allow me to change information on an order that has already been placed, I sincerely apologize. In this case, I will have to advise you to cancel and reorder your item. I an painfully sorry.
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