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I understand your concern that you received invalid digital codes.
As I can see you were opted for free trail for Amazon Music unlimited and due to auto renewal function being ON you were charged for this month.
Please do not worry as you are our valuable customer I will make a exception the best I can do I will cancel this subscription right away with a refund along with auto renewal turned OFF so you will not get charged for this in future.
I am sorry, Games & Software Downloads ordered on Amazon.com are non-returnable and non-refundable after purchase. We provide this information on product detail pages in the Digital Games and Digital Software stores, as well as in the Amazon Games and Software Store Terms of Use ( http://www.amazon.com/gamesandsoftwaret...(See full link) ).
As I can see you have contacted us multiple times and our previous representative have already educated with the same.
As per the policy, Games & Software Downloads ordered on Amazon.com are non-returnable and non-refundable after purchase. However as you are our valuable customer I will make a exception and issue you a refund for this order.
I have successfully cancelled your subscription and issued a refund in your original payment method. You will see the amount credited to your account within 3-5 business days.
Hello, My name is Rahul. Please allow me a moment while I review your previous conversation.
Thanks for contacting Amazon, If you have further query please feel free to contact us.
Have a great day!!
I have successfully issued a refund in your original payment method. You will see the amount credited to your account within 3-5 business days.
I have successfully issued a refund in your Amazon gift card. You will see the amount credited to your account within 2-4 hours.
As I can see you have taken multiple exceptions for the similar orders, so I am not authorized to make any more exceptions.
May I know all your issue has been addressed?
No customer's response hence paused the chat.
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