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Would you prefer your refund in your Amazon Gift card balance or the original payment card?
It seems like your query was resolved. So, if you have any further queries, please feel free to contact us again. Happy Holidays!!
My sincerest apologies for this inconvenience caused to you.
I am extremely sorry that you received your item damaged.
I apologize for the delay in the delivery of your package.
Please give me a minute while I check the details regarding your concern.
I will surely look into this for you immediately.
I understand that it is upsetting to not receive the package on scheduled time, however due to holiday season and overwhelming number of shipments, the carrier is unable to deliver some packages on scheduled time.
I have requested a refund of $ to your . It will reflect on your account within next .
Would you like to return this item for a replacement?
I would request you to please wait till
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