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Greetings! This is Pankaj from Amazon Email Support. I've picked up your email today and I'll do my very best to help you with your query.
Through your email I understand that you are unable to sign in to your account ,two step verification does not work as you have been asked for the card details as the card was destroyed by your bank.
In this situation I've contacted our relevant department to get the 2 step verification feature disable for you and after 2-4 hours you will receive link and I would humbly request you to please go through the link to get the two step verification disable.
Further, I've sent a reset password link to you and after doing the two step verification disable please reset your password and you will not be asked for any code to get into your account.
If in case, you face any issue while doing so, please contact us 0800 279 7234UK Customers,+44 0 800 279 7234 - UK Free phone UK.
If you still have any query or if I missed something, please let me know and I'll make sure to prioritize any of your concern and be of service.
We look forward to a very warm and fruitful association with you.
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