Notes

Hi Ravi,

Thank you for valuable time on call.

We understand your concern that the product 'Oriflame Nature Secrets Shampoo For Dry And Damaged Hair Wheat & Coconut Pack Of 2' with order id 'OD113289998366425000' you've received is not as described. We're sorry for the trouble you had to go through.

As per the telephonic conversation, seller will be able to provide the replacement or refund for the same.

As you confirmed on call that you don't want replacement or refund. So you want you original product with you.

However, as you confirmed over the call, you've already dispose the product so due to this seller will not be able to prive you the refund/replacement.

We assure you that feedback has been shared with the seller and they're working on putting in additional measures to avoid instances like these.

If you need any further assistance, please feel free to write back to us.

Hope you'll understand.

Hi Revathy,

Thank you for your valuable time on call.

We understand your concern that you're facing issues with the product 'Buy Genuine QC-10S Wireless Bluetooth Headphones Headset 4.1 Version In-Ear Sport Wireless Earphones With Hands-Free MIC for UNIVERSAL For Samsung-EHS61ASFWE Handsfree Headset Earphones Headphone With 3.5mm Jack & Mic - Samsung s2/s3/s5/s6/s7/s8/S8 Plusj2/j3/j5/j7/on 7, Xiaomi, MI, Redmi, Motorola, VIVO, Oppo,Micromax,HTC & Apple iphone 5,5s,5c,6,6s,6plus,6splus,7,7plus,ipad & Ipod Mobile Smartphone Bluetooth Headset with Mic'. We're sorry for the trouble you had to go through.

As per the telephonic conversation, seller will be able to provide the replacement for the same.

As you confirmed on call that you don't want replacment. So you want you original product with you.

We assure you that feedback has been shared with the seller and they're working on putting in additional measures to avoid instances like these.

If you need any further assistance, please feel free to write back to us.

Hope you'll understand.

Hi Hanesh,

Thank you for your valuable time on call.

We understand your concern that you're facing issues with the product 'Skybags Footloose Blitz Plus 02 30 L Laptop Backpack'. We're sorry for the trouble you had to go through.

As per the telephonic conversation, seller will be able to provide the refund for the product, due to the price variation.

As you confirmed on call that you don't want refund for the product. So you want you original product with you.

However, the prices of the products are dynamic and vary based on the seller.

We assure you that feedback has been shared with the seller and they're working on putting in additional measures to avoid instances like these.

In the future, you can raise a return request for your orders using our app or website. Just go to 'My Orders' on your Flipkart account, select the item, click 'Return' and follow the prompts.

If you need any further assistance, please feel free to write back to us.

Hope you'll understand.

Hope we've been able to resolve your concern. A short survey that won't take more than two minutes of your time has been sent to your registered email address. We'll be happy to hear from you

We are sorry to let you know that we are unable to provide you a Wishmaster contact number due to an legal restrictions.

cx said not received the product ....already got delivery confirmation...and return is also inititaed by cx through self serve...