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IF NO PROBLEMS WITH DELIVERY STATUS I'm sorry that you have not yet received your order [302-5876185-6216329]. We shipped your order to you on [SHIPPING DATE]. According to [CARRIER], the shipment is on its way to you, and I'm confident you will receive it in the next few days.
Our logistics partner's website shows the following delivery status for your tracking number [TRACKING ID]--you can also see this information under "Your Account" (http://www.amazon.de/mein-konto) when you look at your order:
{AMAZON TRACKING STATUS}
Here is the shipping address entered:
[Joel Grothus Wachtelschlag 48 Bocholt, Nordrhein-Westfalen 46395 Germany]
Please contact us again if you have not received your order by [REPLACEMENT ELIGIBILITY DATE]. Please wait until this date before we take further action for you, because in most cases a delivery will be made by then.
You can reach us simply by replying to this email. If you want to reach out to us by phone or chat, then please use our contact form:
http://www.amazon.de/kontaktformular If you receive the shipment and no longer need it by that time, you can also refuse delivery.
The refusal of delivery is free of charge for you. If it's already too late for this, you can return the item to us through our Online Returns Center.
You can access it at www.amazon.de/ruecksendezentrum. Please choose "Did not arrive in time" as the reason for return. Once we receive the item, you will receive a refund to the original payment method.
Thank you for your patience.
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