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Thanks for writing in.
We're sorry to know that you're facing an issue with your '' with Order ID: XXX
As we looked up your order, the issue is resolved by the technician visit and is the issue persist we request you to get in touch with the brand's authorised service centres and they'll help you out.
The good news is that the product is covered under the manufacturer's warranty. You can get in touch with the brand's authorised service centre and they'll be able to help you out with any product related support you may need.
The invoice for this product attached with this email can be used to avail services at the brand's authorised service centres within the warranty period.
Here are the details of the brand's authorised service centres:
XXX
In the unlikely event of the brand's authorised service centre not being able to help you, please let us know and we'll definitely assist you.
Also, we'd like to let you that the physical and liquid damage is not covered under manufacturing warranty.
Hope this helps.
Hope we've been able to resolve your concern. A short survey that won't take more than two minutes of your time has been sent to your registered email address. We'll be happy to hear from you.
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