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Thanks for writing in.
We are sorry to know that the product 'Enew DZ09-BLACK UTT_7 oppo 4G smart watch with camera, memory card and sim card support and fitness tracker Smartwatch BLACK Smartwatch' you've received is defective.
We would like to let you know that the seller will not be able to fulfill your refund request.
However, the seller has arranged a replacement for the product and it'll reach you by October 01, 2018. The item originally delivered to you will be picked up at the same time.
Please keep the item along with the original product box, accessories and tags ready as the Wishmaster will not be able to complete the pickup in case any item is missing.
We would like to thank you for your continued trust and support.
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