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Hi,
Thanks for writing in.
We're sorry to know that you're still facing an issue with your 'Moto Z2 Play (Fine Gold, 64 GB)'.
We'd like to let you know that as we checked we found that your issue has been resolved by the technician. Due to this, the seller will not be able to help you.
If you are still facing an issue with the product, you can get in touch with the brand authorised service centre and they'll be able to help you out with any product related support you may need.
The invoice for this product can be used to avail services at the brand's authorised service centres within the warranty period.
Here is the brand support link:
http://www.vivo.co.in/ServiceLocator/ or you can contact on 1800 102 3388.
In the unlikely event of the brand's authorised service centre not being able to help you, please let us know and we'll definitely assist you.
Alternatively, you can get quick answers to your queries by visiting our Help Centre: https://www.flipkart.com/helpcentre
Hope this helps.
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