Notes

The codes and keys for Games and Software downloads are completely unique and are provided by the vendors only when you place an order. Also, please understand that these codes run off of the game publisher's servers. If you've received a used or defective code, only the publisher will be able to replace those codes.
I would recommend you to contact the vendor for support on codes as they have specific tools and resources to fix that.

Sorry for the confusion. Amazon acts only as a marketplace between customers and developers. Any content related issues such as these are to be handled by the developers. ​​

As a standard policy, Games, Game Items, and Software Downloads are not returnable after purchase. However, because of the circumstances, I've made a one-time exception and issued a refund in the amount of $[AMOUNT].

we've a specialized team here who take cares of such issues and they'll check this for you and do the needful to avoid occurrence of such issues. However they don't have chat/call support, you can expect a reply from them via e-mail within 24 hours.

Hello, my name is Amit. Please give me a moment to review the previous correspondence.

It was a pleasure assisting you today
If you have any further query/ issues, please feel free to contact us
Have a nice day!!!

Do you think I was able to resolve all your queries today?
Would there be anything else apart from this, I could help you with?

You got through to the wrong team however I will try to help with your issue and if I cannot I will transfer you to the correct team.

The refunded amount will be credited to your default payment method with in next 3-5 business days

I can see that order was placed using Promotion credit which is non refundable/ non returnable in nature, also Games & Software Downloads ordered on Amazon.com are non-returnable and non-refundable after purchase. We provide this information on product detail pages in the Digital Games and Digital Software stores, as well as in the Amazon Games and Software Store Terms of Use (http://www.amazon.com/gamesandsoftwaretermsofuse).


Could you please be on hold for 2 minutes while I check the details?

To make things better for you, I'll issue promotional certificate of $ into your Amazon account, it will automatically apply the next time you order an eligible item sold by Amazon.com. I understand that it will not compensate for the inconvenience caused. However this is an effort from my end to bring smile on your face.

Please accept this as a token of apology.

As per Amazon's policy Amazon charges $15-$20 for removal of these special offers.However,as an exception I will remove them from your device for free.


Please allow me a minute while I remove the Special offers from your kindle without any extra fees.


Lets try some basic troubleshooting.
Shall we go ahead?


Thanks for your patience.

Please do not worry, the occurrence of this type of errors are very rare. I assure you that you'll not face this again.


You're most welcome!


Your appreciation gives us strength to help our valuable customer like you in best possible way.


It was a pleasure assisting you today.
Please click on *End Chat* button on the top right corner of this window. To properly close the chat window.
Have a nice day!!!

In order to access your account, I need to verify some details. Can you please confirm the complete name, e-mail address, and billing address on your account?


Is your issue resolved?


Let me connect you to a member of our concerned team. It will only take a moment.

Please assist- twitch prime issue


I've reviewed your account and see that you have contacted us multiple times regarding the similar issue. Already, we have made many exceptions for you, to issue the refunds for the digital orders.
I'm so sorry, but we can't offer any additional refunds.


[email protected]
Omprakash@12345

To contact us via phone:
http://www.amazon.com/clicktocall-kindlesupport

To contact us via chat:
http://www.amazon.com/clicktochat-kindlesupport


REFUND
I am sorry to hear that the order has been placed mistakenly.
I am sorry to hear that you placed the order for wrong kindle ebook.
The refunded amount will be credited to your default payment method with in next 3-5 business days.
Please allow me a minute while I initiate the full refund for this.
Thanks for your patience.
I have processed your request for return of this book and you will get a refund for the amount paid.
Please allow me a minute while I initiate the full refund for these.
I've processed your request for return of these books and you will get a refund for the amount paid.
I have cancelled the order for the books and I assure that you won't be charge for it. The amount will not be deducted from your account as the order was still not completed.



I can see that Amazon music unlimited 1 month free trial is active under your account and for other 2 months subscription fees $19.98 has been credited in to your account, please be rest assured you won't get charged for 3 months Amazon music unlimited
PROMO
This amount will be applied to your next order automatically without entering a claim code. Your promotional balance doesn't appear in Your Account but will always display when you place an order.
I've issued a promotional certificate to your Amazon account, it will automatically apply the next time you order an eligible item sold by Amazon.com.

You can request a refund for items purchased from the Kindle Store within seven days of purchase, without having to contact customer service. Just visit Manage Your Content and Devices (www.amazon.com/mycd), click the Actions button next to the title you’d like to return, and select “Return for Refund.