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My name is Anupam from Amazon Customer Service Team, I hope this email finds you well.
We have received an update from our email team which stated that you are unable to get access of your Amazon Account. Please accept our sincere apologies for any inconvenience caused to you by this situation.
To assist you better in this situation, I tried to call you on xxxxxxxxxx at xx:xx as I thought, I would be able to resolve this issue in an efficient manner. However, you were not reachable on the number. Rest assured we are here to help you in every possible ways.
In this situation, we would request you to please contact us by replying the same with your updated contact number and convenient time frame so that we can get this issue resolved as per your expectation.
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