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Thanks for writing in.
We understand your concern about the refund for your order 'OD112994803190217000'.
We're writing in continuation to our previous email/conversation about the refund for your 'The Wild Wisdom Quiz Book'.
We’d like to confirm that the seller has refunded Rs. 339/- to your Credit Card on August 06, 2018 with the reference number: 821918695251 and this amount should have been credited by now.
In case the amount has not been credited, please contact your bank’s customer care using the number mentioned on the back of your card and check the status by providing the reference number. If they are unable to help, you may raise a dispute with the bank's grievance cell.
Hope this helps.
intimation:-
Hi Pratibha,
Thanks for writing in.
We understand your concern about the refund of your product 'VEGA VHCH-01 Ease Curl, 19mm Barrel Hair Curler'.
We are happy to let you know that the seller has refunded Rs. 1301/- for your order 'OD112951447512708000' to your Debit Card on August 07, 2018. This will be credited to your account by August 14, 2018, as per standard banking procedures.
If you do not receive the refund by this time, you can contact your bank's customer care using the number mentioned on the back of your card with the refund reference number NSM36523123189. If they are unable to help, you may raise a dispute with the bank's grievance department and they will surely help you out.
Please check the previous statement/unbilled transaction of your credit card before reaching out to the bank.
If you do not receive the refund by the time mentioned, please let us know and we’ll help you out.
Hope this helps.
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