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Thanks for writing in.
We understand your concern that you want to change the payment method for your order 'Motorola One Power (Black, 64 GB)'.
We would like to let you know that seller will not be able to fulfill your request to convert the cod payment method to credit card. You can only covert the payment mode to phonepe.
Here are the following steps for converting the cod order to phonepe method:
Once the Cash on Delivery orders have been marked as 'Out for Delivery', eligible you can pay using PhonePe payment option via the payment link in the Out for delivery SMS from Ekart (Only if the shipment is eligible)
The payment link would remain active until the time of delivery
Once the payment is successfully made, the payment will start reflecting as 'Prepaid' in Wishmasters device
you will get an OTP for the transaction which needs to be shared with the Wishmaster for payment confirmation
Eligibility criteria to avail COD to POD payment conversion:
Courier service provider is Ekart
Current payment mode is CoD (Cash on Delivery)
PhonePe payment app should be installed/ available
This payment option is available only in selected regions
Available Payment methods:
PhonePe Wallet
PhonePe UPI
Saved Credit/Debit cards in the PhonePe App
Hope you will be understand.
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