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Thanks for your valuable time over the call.
As per the telephonic conversation, we are sorry to hear that the 'BlackBug Tempered Glass Guard for SAMSUNG GALAXY J5 (2015) SCREEN PROTECTOR,SCREEN GUARD (CLEAR HD) 0.3MM,2.5D' you received is damaged.
As specified by you, a return request has been created for the order and a refund of Rs.214/- will be initiated as soon as the pickup of the originally delivered product is confirmed by the courier service provider.
You’ll receive an email and SMS with the refund details, after which the money will be initiated to your bank account within 2 business days, as per standard banking procedures.
You’ll receive an email and SMS with the refund details, after which the money will be added to the Gift Card section of your Flipkart account within 2 business days and you can check the balance here: http://fkrt.it/bqrfRzNN
You’ll receive an email and SMS with the refund details, after which the money will be initiated to your PhonePe wallet within 2 business days and you can check the balance here: http://fkrt.it/bqrfRzNN
You may transfer this money to your bank account any time using the ‘WITHDRAW’ option under 'PhonePe Wallet' and the amount will be credited to your account instantly. For more details on your PhonePe account click here: http://bit.ly/2n8QtcH.
Please keep the item along with the original product box, accessories and tags ready for pickup as the Wishmaster will not be able to complete the pickup in case any item is missing.
We'd like to let you know that the Wishmaster from 'Ekart Logistics' is already on the way to pick up your product and he’ll reach your address by 7 pm today to complete the pickup.
You can also check your order status here: http://fkrt.it/bqWLi~NN
Also, remember to collect the acknowledgement receipt once you hand over the product.
In the future, you can raise a return request for your orders using our app or website. Just go to 'My Orders' on your Flipkart account, select the item, click 'Return' and follow the prompts.
We would like to thank you for your continued trust and support.
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